FAQ

WHAT OTHERS ARE ASKING

Returns & Exchanges

We stand by our products and will ensure customer satisfaction. If you are not satisfied with your purchase, you may return your item(s) for store credit ONLY and it will be issued via GIFT CARD. There will be no cash refunds.

To return an item, the following conditions must be met:

Returns

Return requests must be made within 10 business days from the delivery date. The returned item(s) must be unworn and complete with the original tag and original packaging. We will inspect the item(s) thoroughly and if it doesn't meet the conditions, you will not be credited.

Exchanges

If an exchange is being requested, the customer will be required to return the item back to our fulfillment center, and then a exchange can be processed. Return shipping costs will not be covered.

U.S. customers can begin their return & exchange process by sending us an email via our "Contact" form.

International

We do not offer returns and exchanges for orders outside of USA. If there are any issues regarding your order, please contact hello@allofbloom.com for additional information.

Note:

- Initial shipping costs are not refundable. Store credit for the store will be given for the retail price of item(s) purchased.

- Discounted items or items labeled as "FINAL SALE" cannot be returned or exchanged.

- Your return must be sent back within 72 hours from when the label is created or we will not process your return.

Delivery Issues

Once your order is fulfilled from our warehouse, it's out of our power to manage any delivery issues.

Please contact the courier for any issues regarding your delivery.

UPS - 1 (800) 742-5877

USPS - 1 (800) 344-7779

DHL - 1 (800) 225-5345

Where Do We Ship

We currently ship everywhere in the U.S., Asia, as well as Europe, Canada, and Australia.

International Duty & Fees

Below statements only apply to international orders:

- We recognizes that customs and duty fees are considered a governmental matter.

- We cannot declare the value of a package as anything other than its retail value. We cannot mark shipments as gifts.

Shipping Methods

Domestic Orders

USPS Priority - $8-10 (3-5 Days for delivery, after it's been fulfilled).

Free domestic shipping on $100+ orders

International Orders

DHL Express - Price varies by region.

Please note that customs and duty fees are considered a governmental matter. We cannot declare the value of a package as anything other than its retail value. We cannot mark shipments as gifts.

Please note that once your order is shipped from our facility, we are unable to expedite, change the shipping address, or redirect the package. Please make sure to double check your delivery address and if any shipping issues arise, please contact the courier company directly.

ORIGIN

Currently, we manufacture majority of our products in China. To select our overseas partners, we emphasize quality, compliance to worker's safety, fair wages and benefits, and efforts to be more sustainable.

SUSTAINABILITY

Our products are designed to last, which means we emphasize on the quality of the materials we use. We try our best to use as much sustainable materials as possible without sacrificing any functionality or the quality of our items.

CARE

We recommend wash on cold and hang dry or use a low heat setting in the dryer. This will help maintain the shape of the garment, while reducing the energy use. For some items, we recommend dry cleaning.